At The Players Foundation we recognise the importance of social media as a powerful tool for communication, engagement, and advocacy. Our social media platforms play a vital role in connecting with our supporters, raising awareness about our mission, and mobilising resources to make a positive impact in the communities we serve.
As such, it is essential that all staff, volunteers, and representatives adhere to the following guidelines when engaging in social media activities on behalf of The Players Foundation:
- Representing The Players Foundation:
- When posting on social media channels affiliated with The Players Foundation, ensure that your content aligns with our mission, values, and messaging.
- Clearly identify yourself as a representative of The Players Foundation when engaging in conversations related to our organisation.
- Refrain from making statements or expressing opinions that could be construed as official positions of The Players Foundation without authorisation from the appropriate department or authority.
- Confidentiality and Privacy:
- Respect the privacy and confidentiality of individuals affiliated with The Players Foundation, including beneficiaries, trustees, staff and volunteers.
- Refrain from sharing sensitive or confidential information about the organisation, its programmes, or its stakeholders on social media platforms.
- Obtain consent from individuals before sharing their personal stories, testimonials, or images on social media, and ensure compliance with applicable privacy laws and regulations.
- Respectful Communication:
- Conduct yourself with professionalism, courtesy, and respect when interacting with others on social media platforms.
- Avoid engaging in inflammatory, offensive, or disrespectful behaviour, including the use of discriminatory language, hate speech, or harassment.
- Exercise discretion and thoughtfulness in your communication, recognising that your actions reflect on The Players Foundation and its reputation.
- Accuracy and Integrity:
- Ensure that all information shared on The Players Foundation’s social media platforms is accurate, truthful, and reliable.
- Cite credible sources and fact-check information before sharing it with our audience.
- Correct any errors or inaccuracies promptly and transparently, acknowledging mistakes and providing accurate information to our followers.
- Compliance with Policies and Guidelines:
- Adhere to The Players Foundation’s policies, guidelines, and codes of conduct when engaging in social media activities.
- Familiarise yourself with the terms of service and community guidelines of social media platforms used by The Players Foundation, and ensure compliance with their rules and regulations.
- Seek guidance from the communications or marketing department if you have questions or concerns about social media usage or content creation.
- Personal Responsibility:
- Understand that you are personally responsible for your actions and content shared on social media platforms, even when acting on behalf of The Players Foundation.
- Exercise good judgment and discretion in your social media interactions, recognising the potential impact of your words and actions on our organisation and its stakeholders.
- Remember that social media is a public forum, and your posts and comments may be visible to a wide audience, including current and potential supporters, partners, and funders.
- Reporting and Monitoring:
- Report any instances of inappropriate behaviour, violations of this social media policy, or concerns about social media content to the appropriate department or authority within The Players Foundation.
- Regularly monitor The Players Foundation’s social media channels for comments, messages, or mentions that require response or action, and engage with our audience in a timely and professional manner.
- Stay informed about emerging trends, best practices, and developments in social media to enhance The Players Foundation’s online presence and engagement strategies.